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Policies

Credit: Purchases can be made with pre-approved credit or by credit card. If you wish to establish credit with Sun Designe, please contact us to request a credit application. We regret we can no longer accept request for COD shipments, however, we will accept pre-paid shipping request, by check or money order. (Please allow extra time for pre-paid shipping request by check.) We Do Accept All Major Credit Cards, however, we do not accept credit card payments for shipments outside the United States. Wire transfer payments only prior to shipment on all international deliveries.

Shipping: WE CAN NO LONGER ACCEPT C.O.D. SHIPPING REQUESTS. We ship daily via U.P.S., however, we cannot guarantee same day shipping on any order. You can call our shipping department at 1-800-322-6748 for estimated shipping times. Report any shipping shortages to us immediately!

Defective merchandise: If you receive defective merchandise notify us immediately, we will credit or replace defective merchandise within (72) hours of shipment.

Packaging & Assortments: Reading Glasses are packaged in one dozen boxes all of the same power and style with assorted frame colors. We do not offer custom color assortments, however we will assort diopters in a dozen box based upon your needs for an additional $1.20/Dz. Samples of our reading glasses can be purchased at www.pepeyewear.com. If you have a question about any of our policies please contact us.

REFUND POLICY: All orders are refundable if you are not satisfied with your purchase. Refund requests must be made within 5 business days from receipt via email. You will receive instructions on returning the product(s) and your credit card will be be credited for the purchase price of the product.

What information do we collect?

We collect information from you when you place an order or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our privacy policy.

This policy was last modified on 9/21/2011

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

http://www.readingglassesatwholesale.com

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